Golflogic.ca

I really thought long and hard about writing this post and finally decided it was something I needed to do.  I have never done this before but I think I have a responsibility to discuss it.  About 10 months ago I ran a golf tournament and one of the entry prizes were 3 free custom wedges from Warrior Custom Golf Clubs.  You simply register for the golf tournament, fill out a form which ask for all your details (hand, height, weight, etc) and in 6-8 weeks your clubs would arrive at your house…all you do is pay the shipping.  Now I know this is too good to be true but they came highly recommended from a client and I called Warrior to check it out.  Turns out their marketing concept was to spend their money giving away wedges for the first year, then once people had them word of mouth would take over.  So I decided to use them for the tournament. 

Here I am 10 months after the tournament and about 80% of the people have received their wedges.  Many haven’t seen anything and a few more were charged twice on their credit cards.  It has been 10 months of calling and emailing the company and getting nowhere.  I was finally able to track down an account manager, Aaron Munn, who tried to help but eventually stopped calling me back.  He did however turn me over to his ‘customer service manager’, Christina Fuchs,  who took 2 of my calls, returned 2 emails then just seemed to drop off the face of the earth and refuses to call me back.  I am still trying to get these wedges for people from the tournament but am having no luck at all.  In the last 6 months I have sent a total of 18 emails to Christina and Aaron and have left 8 voicemails for Christina and have yet to receive a response.  Since that time I have spent more time reading about Warrior on message boards and forums and seems like this is not an isolated instance.

Bottom line, it was too good to be true and I should have realized it.  Either way, keep an eye out for Warrior Custom Golf!